Inside your PayPal Account

Inside your PayPal Account

In my last post, I went through the process of opening Ebay and PayPal accounts. Once the accounts are opened, you can link them together to build the backend of your business and put in the hard work consistently. Before I dive into the details of the PayPal account, let’s look at how to link your Ebay and PayPal accounts together.


Link Ebay and PayPal accounts

To link Ebay and PayPal accounts, you will first need to log into your Ebay account. Once logged in, most likely you will be directed to “My Ebay Summary”, of not, simply click on “My ebay” at the right top corner of the page (Please see the picture below)

 my ebay


In the middle of the “My Ebay” page, right under your id, there are four tabs, which you will use a lot when operating your business, but as this post is focusing on PayPal, I will not go into too much details. For more information about Ebay, please stay tuned for my next 2 blog posts regarding Ebay particularly.


By clicking on “PayPal Account” from the drop down menu of the tab “Account”, you will be landing onto the page showing as following:


By clicking on the button, “Link My PayPal Account” and entering the login information of you PayPal account, your Ebay account and Paypal account will be linked together. Not sure if it’s done properly? You can go back to “PayPal Account” section in your Ebay account and double check. Now you will see the following.


Well Done!

Ok, now if you want to purchase anything from  a seller on Ebay by using your account, you can do so. After you have done shopping, when check out, the linked PayPal account will pop up and ask you to enter your login information in order to submit your payment.


Inside PayPal account

  1. Main screen: on the main screen, you can see the basic information including your name, your account balance and recent transaction within last 7 days. On the right hand side of the screen, the top section, “Notification” indicated the urgent issues you need to deal with as soon as possible. If no urgent issues pending in your account, the only link you will see in this section is “Policy Updates”.   


        2. Basic functions:

  • Payment details: For each payment you receive from a customer, there is a link named “details” in the column of “Details” in the list of “My recent activities”. (The default setting of “My recent activities” is within last 7 days, if you want to go back further, there is link on the right hand side just above the section, named “View all of my transaction”.) By clicking on the link, you can see the page showing transaction details.
    • Top Section: includes customer’s name and address. In order to protect sellers, Paypal provides Seller Protection with the following terms:

“Protection for items not received

When you ship to the address on this page and provide proof that the item was delivered, you’re protected against claims for items not received. For complete requirements, seeterms.

Protection for unauthorized payments

When you ship to the address on this page and provide proof that the item was shipped, you’re protected against claims for unauthorized payments. For complete requirement, see terms.”



Therefore as a seller, when receiving a payment, you need to make sure you are eligible for seller protection (as showing in the picture below) – to give you a safe mind.

    • Other Sections: these sections include item description (you know what to ship to the buyer); total amount, fee amount and net amount; the date and time of the purchase; customer’s name and ebay ID (you know how to contact the buyer if there is any issue); and which email you used to collect the payment (Why is this so important? Because when you have multiple product lines, you can use different email address to collect sales for each product line, but still able to manage everything in one paypal account.)




  • Add/withdraw funds to/from bank account. (Please see below) These functions are only available after you link your bank account to the PayPal account.


  • Send Money and Create Invoice: these functions are usually for transactions outside Ebay.



  • Resolution Centre and Profile:
    • Resolution Centre: is used when you are dealing with disagreement between the seller and the buyer. For most of time, if buyer does not think what they got was exactly as what was marketed in seller’s listing, the buyer will open a case and PayPal will look into the situation by asking the buyer and the seller to provide more evidences.
    • Profile: is to update personal information such as email, address and banking information.


       3. Paypal fees: PayPal is collecting fees while providing the platform and protection to help buyers and sellers complete financial transactions.

The amount of fees that PayPal collects can be found in the 8th section of this file. What I want to emphasis here is merchant rates, because it can potentially save you some money. The following is an example for domestic purchase payments in Canadian Dollars. Make sure to apply for merchant rates when you have bid volume in sales as that 0.4% – 1% does matter in your profit margin.                                                        



Please follow this instruction to apply for merchant rates:

Fees (once log in, click the link “fees” at the bottom of log in page – right above the copyright info) -> purchase (click on the link in the purchase section on the left hand side) -> PayPal Merchant Fees (click on the link in the “accepting payment” section) -> standard merchant services (click on the link, “view all fees” in “standard merchant services” section) -> Volume Tiers (click the link in “Volume Tiers” section)


I think I will end this post here, but that does not mean I went through all the major functions of PayPal. In fact, if you run an online store (I mean by having your domain name, own website.), PayPal can provide much more powerful tools, however as my purpose is to help Ebay sellers, the information above should be sufficient.


To the readers

I apologize for the long and dry demonstration. I was trying my best to make everything as clear as possible. If you have any questions or comments, please let me know. 

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