Inside your PayPal Account

In my last post, I went through the process of opening Ebay and PayPal accounts. Once the accounts are opened, you can link them together to build the backend of your business and put in the hard work consistently. Before I dive into the details of the PayPal account, let’s look at how to link your Ebay and PayPal accounts together.

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Link Ebay and PayPal accounts

To link Ebay and PayPal accounts, you will first need to log into your Ebay account. Once logged in, most likely you will be directed to “My Ebay Summary”, of not, simply click on “My ebay” at the right top corner of the page (Please see the picture below)

 my ebay

 

In the middle of the “My Ebay” page, right under your id, there are four tabs, which you will use a lot when operating your business, but as this post is focusing on PayPal, I will not go into too much details. For more information about Ebay, please stay tuned for my next 2 blog posts regarding Ebay particularly.

 ebay-paypal

By clicking on “PayPal Account” from the drop down menu of the tab “Account”, you will be landing onto the page showing as following:

  linkpaypal


By clicking on the button, “Link My PayPal Account” and entering the login information of you PayPal account, your Ebay account and Paypal account will be linked together. Not sure if it’s done properly? You can go back to “PayPal Account” section in your Ebay account and double check. Now you will see the following.

 confirmlink

Well Done!

Ok, now if you want to purchase anything from  a seller on Ebay by using your account, you can do so. After you have done shopping, when check out, the linked PayPal account will pop up and ask you to enter your login information in order to submit your payment.

 

Inside PayPal account

  1. Main screen: on the main screen, you can see the basic information including your name, your account balance and recent transaction within last 7 days. On the right hand side of the screen, the top section, “Notification” indicated the urgent issues you need to deal with as soon as possible. If no urgent issues pending in your account, the only link you will see in this section is “Policy Updates”.   

 PayPalMain

        2. Basic functions:

  • Payment details: For each payment you receive from a customer, there is a link named “details” in the column of “Details” in the list of “My recent activities”. (The default setting of “My recent activities” is within last 7 days, if you want to go back further, there is link on the right hand side just above the section, named “View all of my transaction”.) By clicking on the link, you can see the page showing transaction details.
    • Top Section: includes customer’s name and address. In order to protect sellers, Paypal provides Seller Protection with the following terms:

“Protection for items not received

When you ship to the address on this page and provide proof that the item was delivered, you’re protected against claims for items not received. For complete requirements, seeterms.

Protection for unauthorized payments

When you ship to the address on this page and provide proof that the item was shipped, you’re protected against claims for unauthorized payments. For complete requirement, see terms.”

 

paypaltransaction1

Therefore as a seller, when receiving a payment, you need to make sure you are eligible for seller protection (as showing in the picture below) – to give you a safe mind.

    • Other Sections: these sections include item description (you know what to ship to the buyer); total amount, fee amount and net amount; the date and time of the purchase; customer’s name and ebay ID (you know how to contact the buyer if there is any issue); and which email you used to collect the payment (Why is this so important? Because when you have multiple product lines, you can use different email address to collect sales for each product line, but still able to manage everything in one paypal account.)

 

paypaltransaction2

 

  • Add/withdraw funds to/from bank account. (Please see below) These functions are only available after you link your bank account to the PayPal account.

PayPalBank

  • Send Money and Create Invoice: these functions are usually for transactions outside Ebay.

 PayPaltransfer

 

  • Resolution Centre and Profile:
    • Resolution Centre: is used when you are dealing with disagreement between the seller and the buyer. For most of time, if buyer does not think what they got was exactly as what was marketed in seller’s listing, the buyer will open a case and PayPal will look into the situation by asking the buyer and the seller to provide more evidences.
    • Profile: is to update personal information such as email, address and banking information.

 

       3. Paypal fees: PayPal is collecting fees while providing the platform and protection to help buyers and sellers complete financial transactions.

The amount of fees that PayPal collects can be found in the 8th section of this file. What I want to emphasis here is merchant rates, because it can potentially save you some money. The following is an example for domestic purchase payments in Canadian Dollars. Make sure to apply for merchant rates when you have bid volume in sales as that 0.4% – 1% does matter in your profit margin.                                                        

 paypalfees

 

Please follow this instruction to apply for merchant rates:

Fees (once log in, click the link “fees” at the bottom of log in page – right above the copyright info) -> purchase (click on the link in the purchase section on the left hand side) -> PayPal Merchant Fees (click on the link in the “accepting payment” section) -> standard merchant services (click on the link, “view all fees” in “standard merchant services” section) -> Volume Tiers (click the link in “Volume Tiers” section)

 

I think I will end this post here, but that does not mean I went through all the major functions of PayPal. In fact, if you run an online store (I mean by having your domain name, own website.), PayPal can provide much more powerful tools, however as my purpose is to help Ebay sellers, the information above should be sufficient.

 

To the readers

I apologize for the long and dry demonstration. I was trying my best to make everything as clear as possible. If you have any questions or comments, please let me know. 


Ebay and Paypal Account Set Up

Even though most of you have had some experiences with ebay, I still want to spend some time to go over the process of setting accounts with Ebay and Paypal very quickly here. I know newbies will definitely appreciate it, so please bear with me. If you have already gone through all the account setting of Ebay and Paypal, you can definitely skip this article and check my next few blog posts for other information.

Ebay Account

No matter where you are located in the world, I will suggest you to try to register your account at ebay.com. Even though some of the functions are not working for you if you are not living in USA, as long as you can list your products onto ebay.com, always start from there, because ebay.com is the top ebay site with the most visitors. I don’t how many times I want to mention it here – For an online business entrepreneur, traffic and conversion rates are the only two things matter to you.

In this post, I will use pictures to demonstrate the process. As there are lots of details I want to emphasize, in my opinion, videos might not work as well as pictures. Of course if you miss my voice, you can always go to my YouTube Channel at www.youtube.com/user/createvalueshare.

Register an ebay account is very straight forward, after you go to ebay.com, on the left hand side of your screen (see the picture below on the left hand side), you will see a link to bring you to the registration page. Click on the link and fill out the information on the registration page (see the picture below on the right hand side)

EbayRegister

 I will highly recommend to have a separate email address for your ebay business. Depending on the number of listing and your sales volume. You might expect well over 100 emails a day – I an not kidding, so in order to make your life easier, please do not use your regular daily personal email address that you communicate with family and friends for the business purpose. If you are having trouble to register any email address, please check my video on How to register a Gmail Email Account.

Once you submit you personal information, you will receive confirmation on your computer screen and also in your email box that you provided to Ebay and you will be logged into you new ebay account automatically.

EbayConfirmation

 

Paypal Account

Paypal as a financial institution handling online payment for buyers and sellers need more information for its account opening. Similar to ebay, the “Sign Up” link (as showing below)

PayPalSignUp

 

will bring you to the page to choose account type. As I mentioned in my previous post, it’s completely up to you run the Ebay business online as a person or business. If personal, I will suggest to go with Premier as it provides functions to seller for collecting payment.

PaypalAccountType

All the detail personal information is mandate. When there is any change to your personal information, make sure you update the information as soon as possible as I am assuming you do not want to miss any important message from Paypal when they have questions about money in your account.

PaypalAppUntitled

After you fill out the personal information, Paypal will ask you to link either your bank account or credit card to your Paypal account. As a seller, you will most likely transfer your profit from Paypal account to bank account in the future, I will suggest you to go with “Pay with my Bank Account”.

PaypalCB

Unless you know your banking information by heart like me, (My advantage of working for a financial institution before kicks in here!) you will need a cheque handy to enter your banking information. After you enter all the information, the following page will appear as to be safe, Paypal wants to confirm your account to make sure it gets linked to your right account.

PaypalBank
Now by clicking on the link “Go to My Account” (showing at the bottom of last picture), you will see you brand new Paypal account front page.

One more important thing to mention here is to get your Paypal account confirmed as soon as you receive the two small amount deposited into your bank account. This will remove the limit on your Paypal account. For details of verifying your account and limit on your brand new unverified account, please click on the link on the front page of your Paypal account. (as showing below)

PaypalScreen